The Pet Hero emergency wallet card from 4 Pet Help is designed to ensure your pets are protected even when you can't be there. After you receive your Membership Kit (or print your free wallet card), you will need to create a profile and keep your pet and contact information updated in the My App Dashboard area of the app. In the event of an accident, first responders can scan the card or call our 24/7 toll-free number. When they contact us, we access your profile to view the details and emergency contacts you've provided. We then immediately reach out to the individuals you've listed to ensure your pets are quickly and safely attended to. This service provides peace of mind, knowing that there's always live help available to safeguard your pets at any time.

Certainty. When you use a basic emergency wallet card you have to hope someone answers the call. The only thing worse than you not being there for your pets is no one being there! 4 Pet Help is the only live service like this in the world. When you join 4 Pet Help you don't have to worry about changed phone numbers, smeared cards or your emergency contacts simply not answering an unknown number. We make it easy for your pets to get help with our toll free phone number and custom QR coded cards. Our team is available 24 hours a day to protect your pets when you can't.

A Pet Hero Emergency Wallet Card is a card you keep in your purse or wallet to alert people that you have unattended pets at home. They are perfect for elderly pet owners, single people living alone or for “just in case” while you are out in this crazy world. The front of the card is bright and eye catching saying your pets are home alone and that your emergency contact information is on the back. The back of the card has simple instructions on how to contact us to report you have been injured. First responders can use the toll free emergency reporting number or use their phone to scan the QR code. This makes the process of getting both you and your pets more deliberate, expedient and effective. If our Pet Hero ICE Team gets an alert that you are injured then a real human from our team will quickly reach out to verify the information and then contact the emergency contacts you have listed on the My App Dashboard page in your profile. As long as you keep your information updated you can rest assured that we will be there in the event you can't be.

No, it is not required to have a public profile to use our services. You are given the option at signup to have a public or private profile. From your dashboard you can easily change from private to public if you want to earn loyalty points by interacting in our pet lovers community.

Shipping time depends on the state of the world. If you order the standard wallet card, it will be shipped out within 72 business hours. If you order the custom wallet card, we send it for printing immediately. In a perfect world it will be shipped within 10 business days. You can print a paper copy to keep with you until your card arrives.

As a brand new start up, with a brand new service, we understand you want to know who we are. We are My Pet Emergency Contact, LLC. We have been licensed as an LLC since February of 2022. Feel free to reach out directly to a team member by using the in-app chat button. We are real and we are happy to get the opportunity to prove it!

Yes, you can keep all your pet’s important data in one place. Multiple caretaker numbers, important medical & vaccination information, and more in one easy to access place. The dashboard to your profile allows you to upload the information you choose and only you decide who gets access to it and when. From your profile dashboard you can add your emergency contacts and upload relevant documents (like a Permission to Treat form provided by your veterinarian. Just click the My Emergency Contact page and answer the questions. Keep your information updated so that we can notify them quickly in the event of an emergency.

Yes, we think every pet should be protected. Sign up for the Free plan to start protecting your pets today. No purchase is required ever. You will need to print the downloaded wallet card and keep it with you.

Our founder has been up and down throughout life. It helps her to sleep at night knowing that no pet owner will ever have to experience what she did. Our Pet Hero gear sales helps to pay for our Free members.

It is easy to create a 4 Pet Help profile. Once you have created an account you can login and edit your profile at any time right from your dashboard. Upload a profile picture, enter the address for us to ship your membership kit and share a status (if you decide to make your profile public). Hit the chat button with questions and a team member will be happy to help.

From your profile dashboard you can add your pets and upload relevant documents. Just click the My Pets page and answer the questions about your pets. Keep your information updated so that we can help your pets quickly in the event of an emergency.

From your profile dashboard you can add your emergency contacts and upload relevant documents (like a Permission to Treat form provided by your veterinarian. Just click the My Emergency Contact page and answer the questions. Keep your information updated so that we can notify them quickly in the event of an emergency.

With 4 Pet Help, earning loyalty points is both easy and rewarding. You can accumulate points through several activities: signing up for our service, referring friends to join our community, sharing our content on social media, and purchasing our exclusive merchandise. These points can be redeemed for various rewards, such as discounts on our emergency wallet cards and merchandise, or priority access to our live 24/7 pet help services. Not only do you get great rewards, but every action you take helps enhance the overall community, ensuring more pets are protected around the clock. Join 4 Pet Help today and start benefiting from our loyalty program while ensuring your beloved pets are always safeguarded.

You can get clothes, household items, pet products and some pretty cool merch with your loyalty points. Access our current catalog from your member dashboard.

You can see how many loyalty points you have available to spend on free Pet Hero merch from inside your dashboard. Share, post, like and interact with other pet lovers to earn more points. Then spend those points on really cool gear!